If disabling it does the trick, you need to add your VPN service to the app’s allowlist. We know security software is prone to false positives. Temporarily disable firewalls/antivirus/anti-spyware. A good ol’ restart clears the RAM and gives it a fresh start. I know you hate this one, but memory & misconfiguration errors are more common than you think. That may not be an option with free VPNs, though.Ģ. Good VPN services have thousands of servers, which means you have plenty to choose from. If something is wrong with that particular node, switching to a different one will help. These are likely to work regardless of your device.ġ. Now that you have some idea of what could be causing your “VPN not connecting” error, let’s try to fix it. Sometimes, you can fix VPN errors by restarting your app, making sure the client is up-to-date, or with a clean reinstall. No VPN software is error-proof, no matter how well-designed. Under certain conditions, manually changing the protocol might work. Most VPN clients automatically select the best protocol for your needs, but that isn’t always the case. CyberGhost VPN allows you to use a random port, and that’s the fastest way to deal with port blocking. Whichever you’re using, you need to get the ports unblocked if you want to solve your VPN connectivity issues. Ports vary from one VPN provider to another. Why do we care? Your VPN app might be relying on these ports for secure communication. New network, install security software, or get a new router. Your antivirus, firewall, or ISP could block certain ports. Try switching to a different one to see if that restores your connection. VPN servers can go down for many reasons, including traffic overload and maintenance. Did you recently change your login details? Try logging into your VPN’s dashboard using your provider’s official page. If you use Wi-Fi, make sure you’re connected to the correct network. Can you go online without connecting to the VPN? Try accessing some privacy-friendly sites like, , or. It showcases the potential problems, and what you can do troubleshoot them: This VPN troubleshooting checklist will help you zero down on your issues in no time. VPNs are pretty complicated, so the problem isn’t always easy to spot. Heck, you’ll even have time to finish that video you were watching as a reward for a job well done. Your VPN might not be working for several reasons, including network problems, router errors, app glitches, or tunneling protocol.ĭon’t panic! Together, we’ll find out exactly what’s causing your VPN error, so you can stay zen. Just when you’re about to hit that satisfying Mark task complete button, you get the “VPN not connecting” error. It’s one of those days when time flies, and you’re so engaged with work that no task seems impossible.
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